Truth Monkey Consulting Limited Privacy Policy
At Truth Monkey Consulting Limited (referred to as “Truth Monkey Consulting”, “we”, “us”, “our”), we understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone that visits our website and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR).
This privacy and cookie policy will help you understand how we process any and all data collected by us in relation to your use of our website, and what choices you have.
About us
Our website, www.truthmonkey.co.uk is owned and operated by Truth Monkey Consulting Limited , registered in England under number 12351844.
What information do we collect?
We collect information about you when you register with us, complete a form on our website or when you place an order with us for our services (Name, email address, phone number, etc). We also collect information when you voluntarily complete customer surveys, provide feedback, and when you email us or contact us by telephone. Website usage information is collected using cookies.
How will we use the information about you?
We will use this information to provide the products or services requested, to process your order, manage your account, respond to communications from you and, if you agree, to email you about other products and services that we think may be of interest to you.
We use your information collected from our website to personalise your repeat visits to our website. We will not share your information for marketing purposes with companies outside of our organisation.
How and where do we store your data?
We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.
Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”). if we do store or transfer data outside of the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would within the EEA and under the GDPR.
Data security is of great importance to us. We take steps to protect your data by using data encryption on our websites and applications. Our websites are hosted in the UK and are monitored 24/7/365. The servers where they are stored includes firewall protection and secure monitoring software which generates alerts in the event of a hack attempt or the detection of malware.
Marketing
With your permission we would like to send you information about our products and services, together with details of news and promotions that we think will be of interest to you. We may use your data to contact you by email, telephone, text message and by direct mail. You may opt out at any time.
If you no longer wish to be contacted for marketing purposes, please email graeme.etheridge@truthmonkey.co.uk. You can opt out of our email communications by clicking the unsubscribe link at the footer of any email you receive from us.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email us at graeme.etheridge@truthmonkey.co.uk. We may make a small charge for this service.
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to we processing of your personal data, under certain conditions.
You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: graeme.etheridge@truthmonkey.co.uk
Cookies
Cookies are text files placed on your computer to collect standard internet information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. It may also be used for the purpose of running re-marketing adverts to you about our products and services.
You can set your browser not to accept cookies and can also remove cookies from your browser. However, if you do, some features on our website may not function as a result.
You can find out more information about cookies and how to remove cookies by visiting allaboutcookies.org
How do we use cookies?
Our Company uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website. So, if you follow a link to other websites you should read their privacy policy.
Changes to our privacy policy
We will keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on the 17 February 2020.
Contact Us
If you have any queries concerning this Privacy Policy, your personal information or any questions on our use of the information, please email us at graeme.etheridge@truthmonkey.co.uk
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.